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IMMIGRATION SERVICES OFFICER
U.S. Citizenship & Immigration Services
Department of Homeland Security

Overview

NSEP Exclusive

Open & Closing Dates
03/26/2026 to 03/26/2027

Salary
34799 - 99404

Pay Scale & Grade
GS5, GS7 per year

Work Schedule
Full-Time

Promotion Potential
GS12

Appointment Type
Permanent

Location

City
Centennial, CO; Las Vegas, NV; Salt Lake City, UT

State
CO

Duties

Summary
As an Immigration Services Officer, you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat to national security and public safety.

There are vacancies in Centennial, CO; Las Vegas, NV; and Salt Lake City, UT.

The pay range noted above is base pay. This may vary based off of the location chosen.

Responsibilities
The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Screening and vetting to grant or deny complex applications and petitions for immigration benefits based on electronic or paper applications, petitions, and in-person interviews.

Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decision.

Plan and conduct independent research concerning the eligibility and entitlement of persons seeking benefits, employment, and/or legal status under the Immigration and Nationality Act as amended.

Conduct preliminary fact-finding and initiate further action where information indicates fraud has been detected.

Use government systems to perform security checks in accordance with all applicable DHS/USCIS laws and policies; conduct file searches for aliases, dates of birth, and criminal behavior.

Write well-organized, logical, often complex legal decisions and opinions that are clear, consistent with adjudicative standards and legislation, and are applicable to the facts of the case or which communicate USCIS policies and procedures.

Complete and update administrative reports, systems, and security reporting requirements in accordance with applicable regulations and procedures.

Conduct in-person interviews (screening and vetting) to elicit information or statements to assess credibility and identify inconsistencies.

Provide direct support and assistance to US Customs and Border Protection (CBP) and US Immigration and Customs Enforcement (ICE) personnel and officials of other federal agencies.

Requirements

Conditions of Employment
Conditions of Employment:

You must be a U.S. Citizen or U.S. National to apply for this position

Successfully pass a Background Investigation including financial disclosure

You must pass a drug screening

You must submit resume and supporting documentation

Males born after 12/31/1959 must be registered with the Selective Service

Political appointees may require OPM approval before on-boarding

USCIS applies the Telework Enhancement Act of 2010 to its telework program

This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Probationary Period: You may be required to serve a probationary period of 1 year.

Motor Vehicle Operation: This position requires operation of a motor vehicle in certain locations. You must possess a current valid driver's license if selected for one of these locations.

Qualifications
The Minimum Qualifications Listed are for the GS-05:

You qualify at the GS-05 level if you possess three (3) years of progressively responsible experience, one (1) year of which was experience equivalent to the GS-04 grade level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

Analyzing problems, gathering pertinent data and recognizing solutions;

Planning and organizing work to ensure timely completion;

Communicating clearly, both orally and in writing and providing excellent customer service. OR

You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.

Security Clearance

Not Required

Required Application Materials

Resume, Academic Transcripts, DD-214 (veterans or active duty military only), SF-50 (current or former federal employees only), NSEP Letter of Certification

Application Instructions

Submit all application materials to the email above: C32operationssupport@uscis.dhs.gov

Please also ensure to note which location you are interested in.

A note from NSEP:

Your application is due by 11:59 PM Eastern Time on the application close date indicated above. Failure to follow the application instructions may result in rejection of your application.

Resume and Supporting Materials

You will need to email your application materials to the email address listed above. Files should be in Word, Excel, PDF, Text or Html formats only. When naming each file, please follow the following naming convention:

Document Type_Last Name, First Name

For example, the applicant John Smith would submit a resume named “Resume_Smith, John”.

SF-50 and DD-214

If you are a current or former federal employee, you will need to include your SF-50 (or similar document proving federal employment) in your application. If you are a veteran or active duty member of the U.S. military, you will need to include a DD-214 in your application.

Letter of Certification

You will need to provide a Letter of Certification for this exclusive position. To request a Letter of Certification from the NSEPnet home page, hover over the blue “Request a Letter” option at the top of the page and click on “Certification Letter” from the drop-down options. Requests for Letters of Certification are generally processed within 1-2 business days.

HIRING AUTHORITY

The Department of Homeland Security will utilize the Schedule A (r) and/or NDAA’13 hiring authorities afforded to all NSEP award recipients with outstanding service requirements to make appointments to this position in the excepted service. NSEP award recipients who have already completed their service requirement to NSEP in full are not eligible to apply.

Apply at the following website or click Apply below: C32operationssupport@uscis.dhs.gov

Additional Notes

This opportunity is only open to NSEP award recipients who have not yet fulfilled their service requirement to NSEP in full. If you have completed work which may fulfill part or all of your service under the terms of your Service Agreement with NSEP, please submit a Service Agreement Report (SAR) requesting service credit for that work as soon as possible. Feel free to reach out to the NSEP Service Team at nsep@nsep.gov if you have any questions or concerns.

Apply

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